400 ml clear gel-lotion cleanser bottle with Avène thermal water, fragrance-free
200 ml translucent gel cleansing lotion bottle, soothing cream‑coloured label
400 ml clear gel-lotion cleanser bottle with Avène thermal water, fragrance-free
200 ml translucent gel cleansing lotion bottle, soothing cream‑coloured label
Avene

TOLÉRANCE Gel Lotion Cleanser

Ultra-gentle, fragrance-free
Available at relaunch
€15
/
Tax included. Shipping calculated at checkout.
Loved for cleansing, suitable for combination skin and ease of cleaning
Mostly positive across on independent marketplaces

In Their Words

Mostly positive · 39 review mentions

Suitable for combination skin — noted in 4 mentions

“Gentle cleansing lotion for sensitive skin, also removes light makeup, all great, smells nice and subtle”

Verified customer · Germany · translated

“I have to say, finally a product that suits my skin”

Verified customer · Germany · translated

“Very well tolerated – noticeably soothes sensitive skin”

Verified customer · Germany · translated

Cleansing — noted in 3 mentions

“Leaves the skin feeling clean and soothed”

Verified customer · Germany · translated

“Great for gentle facial cleansing”

Verified customer · Italy · translated

Soft feel — noted in 2 mentions

“Leaves a really nice, well-cared-for feeling”

Verified customer · Germany · translated

“Very gentle and fresh, leaves the skin soft”

Verified customer · Italy · translated

Suitable for dry skin — noted in 1 mentions

“The dry patches have also clearly reduced”

Verified customer · Germany · translated
Drawn from verified customer reviews on independent marketplaces and grouped by theme. Quotes may be lightly edited for length or translated into English.
Size

Available at relaunch

Early Access to Ellie Jules

We are refining our next chapter — a more curated, more intelligent Ellie Jules. Join for priority access, exclusive pricing, and first release notifications.

Free & fast delivery over €100 • Curated global brands below RRP

Pairs well with

The Story

A gel-to-lotion cleanser engineered for sensitive skin. The lightweight gel transforms into a silky lotion to remove impurities and light make-up without disrupting the skin’s barrier. Formulated with Avène thermal spring water and conditioning agents, its restrained formula prioritises tolerance and comfort for daily use in pared-back, effective routines.

Apply to dry or damp face. Massage gently to dissolve impurities, then remove with a cotton pad or rinse. Use morning and evening or as needed.

Key components include Avène thermal spring water and Aquaphilus dolomiae extract filtrate for skin-soothing action. Coco‑glucoside and caprylyl glycol provide mild cleansing and conditioning; arginine supports barrier function. Free from added fragrance and designed to minimise irritation.

At Ellie Jules, every order is prepared with care to ensure it arrives as beautifully as it was chosen. Enjoy complimentary shipping on orders over €100, with secure, reliable delivery across our full range of jewelry, fragrances, skincare, accessories, and home accents.

Should you wish to return an item, we offer hassle-free 30-day returns on eligible purchases. Our dedicated customer care team is always here to guide you with warmth and discretion, ensuring your experience with Ellie Jules is as seamless as the pieces we curate.

About

This section doesn’t currently include any content. Add content to this section using the sidebar.

Provenance:

This section doesn’t currently include any content. Add content to this section using the sidebar.

FAQs

No, an account is not required for placing an order. You have the flexibility to order as a guest. Nonetheless, we advise creating an account at the time of checkout. This step offers benefits such as easy tracking of your order history and expedited future checkouts by saving your personal and address details. An account ensures a more efficient shopping experience for your future purchases.

Purchases at Ellie Jules are usually dispatched within 24-48 hours, following full payment clearance. Some orders require manual fraud verification that might take 1-2 business days. Please ensure that you enter the same billing address as your credit card company has on file to minimise potential delays.

We accept a variety of payment methods to make your shopping experience convenient. These include major credit cards (Visa, MasterCard, American Express), PayPal, and Apple Pay. All transactions are securely processed to ensure your information is protected.

If you need to change or cancel your order, please contact our customer service team as soon as possible. We will do our best to accommodate your request, but please note that once an order has been processed and dispatched, it cannot be changed or canceled.

Once your order has been dispatched, you will receive an email with a tracking number and a link to track your package. You can also track your order by logging into your account on our website and viewing your order history.

We offer a 30-day return policy on most items. If you are not completely satisfied with your purchase, you can return it for a full refund, or exchange. Items must be returned in their original condition and packaging. Please visit our Returns & Exchanges page for more details.

Yes, we ship to several countries worldwide. International shipping rates and delivery times vary depending on the destination. Please check our Shipping Information page for more details on the countries we ship to and the associated costs.

You can reach our customer service team through our Contact Us page, by email at contact@elliejules.com, or by live chat. Our team is available to assist you Monday through Friday, from 9 AM to 6 PM.

Curated for You

Recently viewed

Back to Avene