400 ml bottle of micellar water with thermal spring water, gentle cleanser
Avene

Soothing Thermal Micellar Water 400 ml

Gentle, hydrating cleanser
Available at relaunch
€14
/
Tax included. Shipping calculated at checkout.
Loved for suitable for combination skin, overall quality and value for money
Mostly positive across on independent marketplaces

In Their Words

Mostly positive · 15 review mentions

Soft feel — noted in 2 mentions

“Its gentle, leaves skin feeling soft and great at removing make up- As well as clearing my spots and not leaving skin dry”

Verified customer · United Kingdom

Value for money — noted in 1 mentions

“Great product and much cheaper than in stores”

Verified customer · Germany · translated

Comfort — noted in 1 mentions

“Very effective and extremely comfortable”

Verified customer · Italy · translated

Cleansing — noted in 1 mentions

“Beautiful and gentle micellar water that cleans and refreshes skin without rinsing for when you cant or dont want to use a facial cleanser”

Verified customer · United Kingdom
Drawn from verified customer reviews on independent marketplaces and grouped by theme. Quotes may be lightly edited for length or translated into English.
Size

Available at relaunch

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The Story

A lightweight micellar water combining Avène thermal spring water with gentle surfactants to cleanse, hydrate and calm sensitive skin in one step. Formulated with a short, high‑tolerance ingredient list, it removes impurities and light makeup while supporting the skin’s natural balance. Suitable for daily use and contact lens wearers, it leaves skin feeling soft, refreshed and comforted without rinsing.

Soak a cotton pad and sweep across face, eyes and lips until clean. No rinsing required. Use morning and evening or as needed.

Key actives: Avène thermal spring water for calming, glycerin and trehalose for humectant hydration. Coco‑glucoside and polyglyceryl esters provide mild micellar cleansing. Free from animal‑derived ingredients; gentle fragrance included.

At Ellie Jules, every order is prepared with care to ensure it arrives as beautifully as it was chosen. Enjoy complimentary shipping on orders over €100, with secure, reliable delivery across our full range of jewelry, fragrances, skincare, accessories, and home accents.

Should you wish to return an item, we offer hassle-free 30-day returns on eligible purchases. Our dedicated customer care team is always here to guide you with warmth and discretion, ensuring your experience with Ellie Jules is as seamless as the pieces we curate.

About

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FAQs

No, an account is not required for placing an order. You have the flexibility to order as a guest. Nonetheless, we advise creating an account at the time of checkout. This step offers benefits such as easy tracking of your order history and expedited future checkouts by saving your personal and address details. An account ensures a more efficient shopping experience for your future purchases.

Purchases at Ellie Jules are usually dispatched within 24-48 hours, following full payment clearance. Some orders require manual fraud verification that might take 1-2 business days. Please ensure that you enter the same billing address as your credit card company has on file to minimise potential delays.

We accept a variety of payment methods to make your shopping experience convenient. These include major credit cards (Visa, MasterCard, American Express), PayPal, and Apple Pay. All transactions are securely processed to ensure your information is protected.

If you need to change or cancel your order, please contact our customer service team as soon as possible. We will do our best to accommodate your request, but please note that once an order has been processed and dispatched, it cannot be changed or canceled.

Once your order has been dispatched, you will receive an email with a tracking number and a link to track your package. You can also track your order by logging into your account on our website and viewing your order history.

We offer a 30-day return policy on most items. If you are not completely satisfied with your purchase, you can return it for a full refund, or exchange. Items must be returned in their original condition and packaging. Please visit our Returns & Exchanges page for more details.

Yes, we ship to several countries worldwide. International shipping rates and delivery times vary depending on the destination. Please check our Shipping Information page for more details on the countries we ship to and the associated costs.

You can reach our customer service team through our Contact Us page, by email at contact@elliejules.com, or by live chat. Our team is available to assist you Monday through Friday, from 9 AM to 6 PM.

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