40 ml skin balm tube; soothing balm for sensitive skin, Sterile® Cosmetic packaging
Avene

Soothing Repair Balm — Skin Barrier Repair

Intense 48‑hour hydration
Available at relaunch
€25
/
Tax included. Shipping calculated at checkout.
Loved for hydration, overall quality and suitable for combination skin
Mostly positive across on independent marketplaces

In Their Words

Mostly positive · 71 review mentions

Hydration — noted in 14 mentions

“Ideal for dry and sensitive skin”

Verified customer · United Kingdom

“I have very sensitive skin so this product from Avene is my favourite every day moisturiser”

Verified customer · United Kingdom

“Good for dry, damaged skin”

Verified customer · Germany · translated

Overall quality — noted in 12 mentions

“Great quality for the price”

Verified customer · United Kingdom

Suitable for combination skin — noted in 6 mentions

“Due to sensitive skin and redness, I was recommended this cream”

Verified customer · United Kingdom

“Top product recommended by the dermatologist”

Verified customer · Germany · translated

“It calms the skin quickly”

Verified customer · Italy · translated

Suitable for oily skin — noted in 2 mentions

“Not greasy, leaves the skin soft.”

Verified customer · Italy · translated
Drawn from verified customer reviews on independent marketplaces and grouped by theme. Quotes may be lightly edited for length or translated into English.
Size

Available at relaunch

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The Story

A concentrated balm that calms reactive, sensitive skin while reinforcing the skin’s natural barrier. Formulated around Avène thermal spring water and D‑Sensinose™, it reduces tightness and tingling with a comforting, non-greasy finish. Packaged in Sterile® Cosmetic technology to keep the formula pure, this 40 ml balm suits anyone seeking a focused, restorative step in a pared-back routine.

Apply a pea-sized amount to cleansed face and neck twice daily or as needed. Gently smooth until absorbed. Avoid contact with eyes. Suitable for use under make-up.

Key actives include Avène thermal spring water and D‑Sensinose™ for ultra‑calming effect. Emollients such as caprylic/capric triglyceride, shea butter and squalane restore lipids. Beeswax and cetyl esters create a protective film; glycerin provides humectant hydration. Formulated to minimise irritants and maintained in sterile packaging.

At Ellie Jules, every order is prepared with care to ensure it arrives as beautifully as it was chosen. Enjoy complimentary shipping on orders over €100, with secure, reliable delivery across our full range of jewelry, fragrances, skincare, accessories, and home accents.

Should you wish to return an item, we offer hassle-free 30-day returns on eligible purchases. Our dedicated customer care team is always here to guide you with warmth and discretion, ensuring your experience with Ellie Jules is as seamless as the pieces we curate.

About

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FAQs

No, an account is not required for placing an order. You have the flexibility to order as a guest. Nonetheless, we advise creating an account at the time of checkout. This step offers benefits such as easy tracking of your order history and expedited future checkouts by saving your personal and address details. An account ensures a more efficient shopping experience for your future purchases.

Purchases at Ellie Jules are usually dispatched within 24-48 hours, following full payment clearance. Some orders require manual fraud verification that might take 1-2 business days. Please ensure that you enter the same billing address as your credit card company has on file to minimise potential delays.

We accept a variety of payment methods to make your shopping experience convenient. These include major credit cards (Visa, MasterCard, American Express), PayPal, and Apple Pay. All transactions are securely processed to ensure your information is protected.

If you need to change or cancel your order, please contact our customer service team as soon as possible. We will do our best to accommodate your request, but please note that once an order has been processed and dispatched, it cannot be changed or canceled.

Once your order has been dispatched, you will receive an email with a tracking number and a link to track your package. You can also track your order by logging into your account on our website and viewing your order history.

We offer a 30-day return policy on most items. If you are not completely satisfied with your purchase, you can return it for a full refund, or exchange. Items must be returned in their original condition and packaging. Please visit our Returns & Exchanges page for more details.

Yes, we ship to several countries worldwide. International shipping rates and delivery times vary depending on the destination. Please check our Shipping Information page for more details on the countries we ship to and the associated costs.

You can reach our customer service team through our Contact Us page, by email at contact@elliejules.com, or by live chat. Our team is available to assist you Monday through Friday, from 9 AM to 6 PM.

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